Returns

RETURNS

Diversité Footwears return policy able you to return the product for any reason within 14 days after receipt. You have the right to open the package and check the contents but the product must be returned unused. Returns must be made at your own cost.

All original packing and labelling must be in tact when returning the goods.
If an order is returned, always keep your tracking number and a copy of the receipt, so you have proof of shipment.

When returning goods, please ensure the returns form is enclosed. If return form is not enclosed, please print, fill out and enclose with parcel. The return form can be found here: return form.

Shipping costs are not refundable and products on sale can not be returned. International returned items must have the following written, positioned above the address:

‘Returns and repairs of Dutch merchandise’

The address for returns is:

 

Att. Diversité Footwear

Spanjaardstraat 23

3025 TG Rotterdam

The Netherlands